Incredible Biz Services

Retail Sales Associate

Develop retail selling skills including customer engagement, product knowledge, and point-of-sale operations.

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Program Overview

RetailNSQF Level 4RAS/Q0104
Sector Skill Council
Retailers Association's Skill Council of India
Duration
3 months (200 hours)
Training Mode
blended
Certification
RASCI / NCVET

Learning Outcomes

  • Engage customers effectively
  • Demonstrate product knowledge
  • Operate POS systems
  • Handle customer complaints professionally

Syllabus

ModuleHours
Retail Fundamentals40
Sales Techniques50
POS Operations30
OJT at Retail Store80
Total200

Eligibility

  • • Indian national, age 18-35
  • • Minimum 10th pass
  • • Good communication skills

Assessment

Role-play simulation and theory assessment

Placement Support

Placement with retail chains, supermarkets, and branded stores.

Available at

  • Incredible Biz – Gurugram Centre

    Gurugram, Haryana

  • Incredible Biz – Bengaluru Centre

    Bengaluru Urban, Karnataka