Incredible Biz Services

Front Office Associate

Train candidates in hotel front office operations including guest reception, reservations, and concierge services.

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Program Overview

Tourism & HospitalityNSQF Level 4THC/Q0101
Sector Skill Council
Tourism & Hospitality Skill Council
Duration
4 months (250 hours)
Training Mode
blended
Certification
THSC / NCVET

Learning Outcomes

  • Manage guest check-in and check-out
  • Handle reservations and billing
  • Provide concierge services
  • Use hotel management software

Syllabus

ModuleHours
Front Office Operations60
Guest Relations50
Reservation Systems40
OJT at Hotel100
Total250

Eligibility

  • • Indian national, age 18-35
  • • Minimum 12th pass
  • • Good English communication

Assessment

Role-play and theory assessment

Placement Support

Placement with hotels, resorts, and hospitality chains.

Available at

  • Incredible Biz – Mumbai Centre

    Mumbai Suburban, Maharashtra